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What We Do
We’re a 4th generation, 100% Australian owned and operated family business. We’re just like you – parents, grandparents, aunts, uncles, brothers and sisters. We want what is best for our own children, and that hard-wired protective nature drives everything we do.
We create safe, stylish and affordable child restraints and nursery products. We offer expertly engineered, high quality products at realistic, affordable prices, so that all families can benefit from our unique solutions. We create and offer you the products that our own families use.
We have the best team, and we develop and deploy the best technologies. We use the most prestigious 3rd party testing laboratories, and we have an innate understanding of what parents and carers need, because we’re parents too.
Combined, we engineer the safest and most advanced child restraints and nursery products to keep your family secure and protected.
What We Stand For
We believe every child is entitled to safety and we strive to be the leader in our industry. We have a determination to educate our customers and the wider market about best practice and car safety for children.
We are committed to open communication and being available to offer advice and answer questions for all parents and carers. We are dedicated to innovating, developing the best technology, and engineering and manufacturing the safest child restraints and nursery products to keep all children safe.
Our Innovations
We’re constantly at the forefront of innovation, developing unique new ways to make parents’ lives easier, and our precious children safer. Just some of our firsts include;
- The first 0 to 4 compact convertible car seat in Australia.
- The development of the top tether snap keeper clip.
- The first revolving car seat in Australia.
- The first pull-out bath change table solution in Australia.
- The first (and only) 0 to 8 convertible car seat.
- The first folding untethered booster.
- The first Type G child restraint designed to harness children up to 8 years old.
Our world class research and development team have been at the forefront of car safety since 1977, with a combined 120 years experience in the design, development and testing of child restraints.
We’ve also had a very significant influence on the Australian Standard.
We pioneered the current methods of energy attenuation testing (testing typically used in bicycle and motorcycle helmet testing) as part of our ongoing product improvement and research and development programs, even though there was no requirement in the standard for such testing at that time. As a result, it’s now a mandatory performance requirement for all child restraints certified to the Australian Standard.
Our anti-submarining designs played a huge part in shifting the focus onto the critical feature of anti-submarining, which is now classed as one of the key performance requirements for all child restraints, and our Air Cocoon Technology manufacturing techniques have also helped usher in much more strict requirements for side impact protection.
Our History
We’ve changed a lot over the last 60 years, from children’s wear wholesale in the 1950’s, a retail baby store in Eastwood NSW in the late 1960’s, baby furniture and pram wholesale in the 1970’s, and Australian manufacture of tubular and vinyl baby products in the 1980’s.
In 1990, we started selling the Secure range of child restraints, bringing the first compact 0 to 4 convertible car seat to the Australian market. In addition to that, we developed the first multi-recline car seat for the Australian
market.
Infa Products and Secure’ Child Restraints merged in 2007, becoming the single largest Australian owned and operated child restraint company in the country.
Throughout our long history, one thing has remained consistent – providing parents with innovative, high quality, safe products at an affordable price.
Local Shipping
We ship within Singapore. We offer:
- standard shipping (4-6 working days); $6 for orders under $49; free for orders over $49
- self-collection from our warehouse*, and
- same-day delivery; $25
Please note that Ninja Van does not deliver our orders on Sundays, Mondays or Public Holidays. Our daily order processing cut-off time is 11am. All orders after 11am will be processed the next business day (Mon-Fri).
Please note: To avoid shipping delays, please provide a local contact number when prompted upon checkout. If there is a failure in delivery, Ninja Van will attempt a second delivery free of charge. If this delivery is unsuccessful, your parcel will be returned to us and we will then contact you - you may choose to do a self-collection from our warehouse at this point, or pay for re-delivery. (Re-delivery costs will vary by parcel dimensions.)
Please note that while we will do everything in our power to use the best service we can find and make sure your delivery runs smoothly, the delivery component is out of our control. You may provide instructions to our courier if no one is home, we'll pass the information on to the courier.
*If you've chosen to collect your order from our warehouse, you can find our address, phone number and opening hours in the order confirmation email. Please note that there won't be someone available to install or demonstrate your purchase.
International Shipping
We ship around the world with DHL Express and Registered Mail. In our experience, DHL Express is an incredibly reliable service provider and shipments are handled by DHL Express personnel from beginning to end. Of all the couriers that we have access to in Singapore, DHL is the fastest shipping option humanly possible. We have found that local in-country postal services (Registered Mail) can be less reliable than DHL Express and delays should be expected.
How much will it cost?
When you reach the checkout page of our website, prices for your selected country will be shown. If you aren't seeing a DHL Express option, please double check your post code and address.
How long will it take?
DHL Express transit times are typically 1-4 business days globally, from dispatch date and we aim to dispatch all orders within 1 business day. Registered Mail transit times are shown at check out, but based on our experience, please expect delays.
Please note that estimated transit times are based on efficient processing at local customs checkpoints. Any delays at customs is solely accountable to the local customs operations and it completely beyond the control of DHL, the postal service provider and Plane Pal Asia.
Will I have to pay import taxes and/or duties upon delivery?
For orders sent by Registered Mail, the shipping cost generally includes prepaid taxes and duties so there should be no additional payment required upon delivery. Please note that each country's local postal service handles import taxes and duties differently and you may be requested to pay additional fees and charges. If you do, please let us know so that we can update this page for the benefit of other customers.
For orders sent by DHL Express, the shipping cost excludes taxes and duties applicable in the destination country and these will be charged to you, by DHL, upon delivery. Please note that import taxes and duties are the sole responsibility of your country's customs department and we have absolutely no control over the amount nor payment methods applied.